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HSN Home Shopping Network
Since Home Shopping Network invented "shopping from home", they thought they should be a part of the "working at home" trend also. As an HSN Customer Care Representative, you can enjoy both working at home and the benefits of working for an employer.
Competitive pay - incentive opportunities - paid training & paid time off - employee discounts - 401K and more!!!
This position pays $10.00 per hour plus incentives ($7.31/hour for first 8 weeks)
Evening shifts are available
Benefits start the 1st of the month following your hire date
Comprehensive paid training is provided
Preferred Skills:
Previous experience in sales or customer service.
Strong PC skills to include: Internet, Microsoft Windows, Outlook, Word and Excel.
Strong detail orientation, follow through, and organizational skills.
Strong communication skills and a desire to make customers happy.
Ability to connect with the customer and bring excitement to the call.
Qualifications
Minimum Requirements:
Residency requirements vary; check individual job listings.
Standard telephone service (analog land line) (local required area code) with a wired jack near your computer
Work At home phone number must be the home residence
Telephone Headset
WAH Technical Requirements:
HARDWARE:
Windows 7, Windows XP (Service Pack 3) or Windows Vista (Service Pack 2) Operating System - No Macintosh computers
Minimum Processor Type: Intel, AMD Athlon, AMD Duron, Celeron or Pentium III or better with a minimum processor speed of 1 GHZ (1000 MHz) and a minimum RAM of 1 GB for Windows 7, Windows XP and Windows Vista
500 MB minimum free disk space
Sound Card with Speakers
17" or larger color monitor capable of displaying a resolution of 1024 X 768
Mouse and Keyboard (wireless is allowed). If using a laptop computer, you must have a wired desktop mouse connected to the laptop for proper navigation
Headset compatible with your phone and connected to the phone (wireless headset/phone is not permitted)
SOFTWARE:
Internet Explorer Version 7.0 or higher
The latest updates can be obtained from Microsoft's web site
Anti-Virus protection installed
SERVICES:
Employees are responsible for the quality of their connections. If HSN determines that the quality or consistency of the service is not acceptable, the employee will be required to provide a traditional POTS line (non-IP telephone line) within an allotted timeframe determined by Leadership.
High speed internet connection capable of an upload speed of 768K kbps or more(cable modem, DSL or FIOS). No Satellite, Broadband, wireless or Dial Up services.
Standard copper line phone service from a local phone company or bundled service from your internet provider.
St. Petersburg: Brighthouse, Verizon, FIOS, or Knology
(HSN does not approve the use of carriers such as Vonage, Lingo, Skype, packet8, Suddenlink and Embarq at this time.)
Please do not use the following:
Call Waiting service
Cellular Phones
Voicemail
Call Fowarding
Wireless Routers - Must have a cable connection to the computer
If you are interested in learning more about the Home Shopping Network, please visit the:
When you visit the website, click the "search all jobs" link on the left-hand side of the page. Then, search for Work-At-Home Sales.
If you have any comments regarding the contents of this page, please send them to Home Jobs for Mom using the form below:
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