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Customer Loyalty Concepts

Customer Loyalty Concepts is a Virtual Call Center with 15 years experience in the field. They specialize in Lead Qualifying and Customer Retention.

Vision and Values


Client focused and those clients generate sustainable long-term profitability to fuel a growing company that is made successful through committed and fairly compensated employees. Team concepts of open communications, respect and fair play are highly valued.


  • Committed to the client’s success.
  • Embrace change and continually find ways to improve everything you do.
  • Aggressively pursue learning and growing as a team and individuals.
  • Revenue and profit driven so they can internally fund their expansion.
  • Win and profit as a team.
  • Build internal and external relationships with open, honest and sensitive communications.
  • Personal and corporate integrity is highly valued. Their take responsibility for their actions, readily admit errors and move on.

    If hired you will be an employee, not an independent contractor.

    In January, 2012, a visitor contacted me about an issue she was having with the Customer Loyalty Concepts website. It appears that to matter how you try to link into the website, you get a prompt to log in. I'm not sure what's going on; perhaps they are working on the site or something. If someone discovers it's working again, please let me know! Thanks.

    To learn more about Customer Loyalty Concepts, or to apply for a position, please visit:

    The Custom Loyalty Concepts Website

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