Be a Mystery Shopper with Customer Service Experts
In order to be a mystery shopper with CSE, you will need to apply via their website. First you will need to submit a writing sample where you detail a recent shopping experience. Then, you will also need to sign their Independent Contractor Agreement. Once CSE has a chance to review and accept your application, you can apply for shops in your area. As with all legitimate mystery shopping companies, there is no fee to work with CSE.
Even if you are new to mystery shopping, you can still work as a mystery shopper with CSE. They will give you the proper guidelines so that you can complete your first mystery shop successfully. They are available to help and guide you.
Client fees will vary depending on a variety of factors. These include: time needed to perform the shops, the length of the online form, time needed to submit the shops. Every project is different and the client fees and reimbursements reflect that. They will be outlined in the shop posting so that you are aware of them before you accept a shop.
Mystery shopping is a very flexible job. Most of the time, you can even bring your children or spouse along with you on a shop. This actually makes your role as a "real" shopper more realistic. If the client wants you to perform the shop alone, this will be noted. You can also work for other Mystery Shopping Companies while working with CSE. The only requirement is that when you are on a shop, you need to remain focused on that shop, and that shop only, so that you can provide the most accurate and detailed results for the client.
Customer Service Experts utilizes a shop rating scale. This helps them to rate each shopper. They will consider how much information you give about your shop experiences, whether you follow the shop guidelines, your grammar and spelling skills, your promptness of entering your mystery shop into the eView system, and your timeliness making any requested updates. The better you build up your reputation, the more likely you will be selected for a project. Keep in mind that becoming a MSPA Silver or Gold certified mystery shopper will help you stand out.
To see if you have been paid for a shop you completed, you can log in to your account and look under the "Shop Fees" column. If the shop was paid, it will give you that information. You will receive payment via PayPal.
If you would like to learn more about Customer Service Experts, please visit the
Customer Service Experts Website