Work at Home Jobs with Convergys
Convergys is a global leader in relationship managements. Their worldwide team consists of nearly 70,000 employees in 67 customer contact centers and other facilities in the United States, Canada, Latin America, Europe, the Middle East, Africa and Asia.
As a Home Agent with Convergys, you will help customers of top companies by answering questions, determining products that will best meet your callers' needs, provide technical support and more.
As a Convergys Home Agent, you'll be paid for your time in training, which you can take from the comfort of your home office
To join the Convergys Home Team, you will need the following:
A home office environment that is quiet and free from distraction
A PC that meets the requirements of the Home Agent platform. You can test your PC during the on-line application process).
High speed Internet access (DSL or Cable only)
An Internet Service Provider that Supplies 2 or more IP addresses OR an Internet Service Provider that supplies 1 IP address and is connected to a router.
Employees working as Remote Agents are required to have and maintain one (1) dedicated internet connection. Popular gaming systems, Smartphones, and any portable device that may use wireless connections within the home must be turned off prior to and during scheduled shift hours.
A USB headset with a built-in digital signal processor
A telephone* with a mute button to be utilized during training, team meetings, and individual coaching and technical support sessions.
Power Bar/Surge Protector that is UL 1449 Recognized – This will assist in protecting equipment plugged into the power bar, in the event of an electrical storm or power surge
To learn more about Convergys, or to apply to work with them, please visit:
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