I was looking around on WAHM, and I found a post by someone who claimed they had been "burned by Burn Your To Do List." Now, I'm not familiar with this company at all, but I was interested to see what this person had to say. I'm always interested to read about people who have been burned, cheated or scammed by anyone in the work at home world. I got permission to re-post what the person had to say about Burn Your To Do List. Let me reiterate that these are not my experiences, words or opinions. This information is just here for others to read! This page consists of the initial post made by "Ahnalia" in a thread title "Burned by Burn Your To Do List - Beware!" on the WAHM Forums.
I am so sorry that I have to come in and give anyone bad news about a company, but I wanted to make sure no other WAHM have to go through the hell I have gone through the last month at my now former job at Burn Your To Do List.
I started working at BYTDL 10 months ago for a very small amount of money (2.00 per article), and within a few months I was promoted to support staff, and subsequently promoted 2 more times to a management position.
As I became more and more involved in the inner workings of BYTDL, I started noticing dirty dealings being done on customers.
They had some policy's that I highly disagreed with, and it was becoming apparent to me that BYTDL scams customers out of money by trapping them into subscriptions.
This was not sitting well with me at all as I was raised to be an honest woman.
I stayed with BYTDL because it was up for sale and I thought maybe a new owner would turn things around as the former owner, Rachel Rofe, wanted to move on to other things.
BYTDL sold in mid-Sept, and I am sorry to say that the new owner, Joe Harkins, is well, not a nice person to deal with.
3. Called several employees (who have now all quit)and belittled them, (and in some cases flat out lied about them), and borderlines on being verbally abusive.
I handed in my resignation after he called me and spent over 2 hours telling me basically what a crappy manager i am.
I was approached by the former owner, Rachel and she (very nicely) asked me to stay and train a new manager they hired.
I agreed and spent the last week training her and doing my usual work.
I have 4 days worth of skype conversations to prove that I was on all day and made training videos for her.
This was along side doing my normal work, and putting in 9-10 hour days all week.
When Sunday rolled around, (which is payday), I was to train the new lady on how to do payroll. She never showed up. I waited for 10 hours for her to log on to skype.
Several of my friends and co-workers can verify this as they were on all day with me waiting and keeping me company.
When it became apparent that she was not going to log on, I did payroll and sent the files to Rachel (who had been acting as a mediator with me and the new owner).
Payroll subsequently did get done and my friends who work there did get paid.
I, however did not get paid.
They now owe me 600.00 for my last week of work which I doubt I will ever see.
I did not come here to whine, I can and will survive without that 600.00 but my main concern is for anyone else who might be considering working for this company.
It was bad enough that it happened to me, but I do not want to see anyone else get sucked into this scam of a job.
Avoid this place at all cost! They treat employees like garbage and all of their senior staff have left because of it.
They also treat clients very poorly, and are ripping them off.
It will only be a matter of time before they go under due to shady business practices.
I am sorry that it had to come to this, I have always been more of a lurker than a poster, but I felt in this case, everyone needs to know what type of business BYTDL (Burn your to do list) has become.
I had defended them in the past, but they are not worth working for anymore, and it is very sad because it was a great place to work at one time.
Again, I am sorry for this post, but I could not let anyone be put through the same situation as I was."
Update 11/11/10 "Ahnalia" - "We haven't been paid yet; and we probably won't be."
***To read the rest of this thread, please click here. My advice ... beware of Burn Your To Do List!
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2/9/11 - I was a customer of BurnYouToDoList.com
, and I have talked with several other customers that have experienced the same exact situation as I have, so I'm trying to spread the word that everyone should avoid BYTDL. Here's my information (from a BYTDL customer point of view):
I was a long-time customer of Burn Your To Do List and stayed with them for awhile even though the turnaround time was slow at times. I was hoping for an improvement when the website changed owners, but things just got worse after the site was sold.
My rates were changed, so I started receiving half of the credits for the same cost (my prices doubled)-- and this change happened without notification. When I submitted a ticket asking customer support about it, they said that there was an error and they sent my rate increase email to someone else. They were kind enough to give me the old credit rate for that month but said that my rate would be changing the following month.
So, I submitted enough tickets to finish out the credits that I had, and about 3 weeks later most of my tickets were still sitting in the "unassigned" status... and since the work wasn't being completed I closed the account. I sent them a message inquiring about the unfinished work, and I was told that I would be receiving the work within 5-7 days, but it never came through... they just disabled my logins.
Now they are saying that the work will not be delivered because my account is closed, and that I can re-subscribe to the service if I want to use the rest of my credits. Apparently, the terms and conditions of the site changed without notice... because when I signed up for the site I was told that I would have 30 days after canceling my account to use the rest of my credits.
I am so frustrated that the work was not delivered, especially since I gave them plenty of time to complete the work before closing the account. I submitted a paypal dispute for the last month of membership fees that I paid (they screwed me out of several hundred dollars), but unfortunately paypal has a limit of 45 days for a dispute... and I missed that deadline by a few days. :(
I was told that I could still submit a report on paypal so that it would go on their record (and paypal could use the information in the future if needed), so I submitted the information. Even though I won't be getting a refund, hopefully it will help someone in the future if they are disputing a payment because their work was not delivered.
So, if there are any BYTDL customers out there, make sure that all of the work is delivered BEFORE you cancel your account. Or, if you need to submit a paypal dispute be sure that you do it within 45 days of your last payment.
I'm planning on posting this information around the internet, so that hopefully other customers can avoid getting scammed out of their credits. I have been in the internet marketing world for a few years now, and have some authority in several large online forums... and I am telling everyone that I know to stay far away from BYTDL! ~Summer29
